Membership Resources

Our Member Services Team is here to assist you with any questions regarding your plan, provider options, and available healthcare resources. Our goal is to ensure you have seamless access to the care you need.

Please utilize the resources below to connect with licensed healthcare professionals and essential services:

Member Forms Blog & Newsletter – Stay updated with healthcare insights and important announcements.
https://mynovahealthcare.org/blog/
Reimbursement Follow-Up Request – Track the status of your reimbursement submissions.
https://getcovered.mynovahealthcare.org/forms/reimbursement-request
Good RX – Access prescription discounts and savings.
https://www.goodrx.com/how-goodrx-works
Claims Assistance – Learn how to check the status of your claims.
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Find Care

Functional Medicine – Learn more about holistic and integrative healthcare approaches.
https://www.ifm.org/functional-medicine/
Find a Doctor or Practitioner – Search for a licensed provider.
https://www.ifm.org/find-a-practitioner/

Holistic & Biological Dentistry – Explore alternative dental care options.
https://iaomt.org/about-iaomt/introduction-biological-dentistry/
Find a Dentist or Practitioner – Locate a specialist.
https://iaomt.org/for-patients/search/

Mental Health Support

Comprehensive mental health resources and provider listings are available to support your well-being.

https://www.mhanational.org/

https://www.mentalhealth.org

Contact Us

For assistance, please reach out to our Member Services Team: Phone: 833-444-NOVA (6682) option 3

Email: memberservices@mynovahealthcare.org

Claims & Reimbursement Inquiries

For questions or status updates on claims, please contact:

General Claims Support: claims@mynovahealthcare.org
Pre-Authorization Assistance: preauth@mynovahealthcare.org
Reimbursement Requests: reimbursementdept@mynovahealthcare.org

Important Update: Ongoing Wildfire Impact. Due to ongoing wildfire repairs and recovery we are still experiencing disruptions in our operations. While efforts are being made to restore services, please be aware that there may be continued delays in conducting business. We appreciate your understanding and patience as we navigate these challenges. Thank you for your continued support.